CASE STUDY

600% return means top of the class for eTeacher

Online education platform eTeacher focuses on language tuition over the Internet.
The business had experienced success in many regions, but did not have strong sales or support for Arabic speaking areas.
Transcend was therefore hired to sell its $1400 product and support customers in the Gulf market.

The results were impressive, generating over $2m sales p.a.
• 7-10% lead to close ratio giving $10,000 average sales per day
• 600% return on investment
• Best performing sales team in any region
• High quality reporting with bespoke metrics


Transcend Support is an indispensable member of our global sales team. We recommend them to everyone

- eTeacher CEO

Transcend provide high calibre IT professionals focused on delivering value. I find their team highly productive, thorough in their analysis of complex problems and very creative in developing solutions

- Tony Habash, CIO

Textbook support for the American Psychology Association (APA)

Leading US professional organization APA - with over 100,000 members - asked Transcend to put together a team of software engineers to help develop their systems. As a result, our growing R & D team have implemented a wide range of big data projects including
• Author disambiguation
developed an algorithm to disambiguate 10 million name strings with exceptionally high accuracy
• Recommendation service
developed an algorithm to find out the most similar articles to a given article or keyword and calculate the reference overlap between articles and return top matches

• Full-Text section search
developed a section oriented search engine that works on full text articles
• Ontology and Semantics Models for APA data
• Performance Analysis
a complete performance analysis on the PsycNET application to find out the bottlenecks and suggest solutions.
APA are now expanding our work to other areas such as Salesforce, Java, AngularJS and NodeJS.


What other clients say

Transcend’s distinctive combination of business and technical skills allowed them to excel within the festival’s project management unit and their capabilities were a tremendous contributor to the success of the event…

- Mr. George Bassous, General Manager, Convention Palace Company


Transcend showed very high level of professionalism and commitment and this motivates us to think about promoting this partnership during the coming years given what we've seen of their high productivity and high quality team work.

- Mr. Ziad Nimer, Head of Customer Services, Wataniya Mobile